Thank you, Steve!!! The new windows look great in addition to meeting the code and they make the house quieter and more comfortable. The neighbors like them, too!
I really appreciate your thorough and accurate and professional work. The guys were great, too – very professional and also friendly and above all extremely talented. It is clear that you guys know your stuff!!!!!
Jeff & Marty Elkins
Thanks so much for the great work you did on our home. So professional & a pleasure to work with you!
Marie & Matt Huttenen
We were very happy with the professional job that your employees did on the installation of the new windows. Please offer our thanks for their attention to cleanliness and careful detail of the installation
I am very impressed with the work you and your crew did building these windows, and with the installation done by Neighbors. Many thanks for your fine product. The wait was more than well worth it! I will certainly recommend Neighbors Windows & Doors to folks I come across looking to replace their windows.
Thanks Steve & crew for a nice job on my windows. We love them!! Will call you next year to complete the rest of the windows. Good news – they are all on the lower level!
Bill & Heather Rice
Bill and I want to thank you again for the wonderful job you and your crew did installing the new windows throughout the house. The professionalism and attention to detail is much appreciated. As the person in-charge, we know we can count on you for excellent customer service, including providing a specific accounting of installation work, responding quickly to any questions we may have, and attending to any follow-up work necessary. It’s clear, too, that you take care in selecting those on your crew, as they do very good work – and they keep things clean, too! You can be sure we will highly recommend Neighbors to other needing similar work done
I just wanted to send a follow up note and a thank you for how timely and expedient your guys completed all the work at our house. We have been doing business with a number of contractors over the past couple years, and your guys are definitely the best we have worked with. They not only were prompt, clean and efficient, they were extremely personable as well. Thank you!
Steve, wanted to pass along how pleased I am with the window and installation. The guys called ahead of time, beat me to the house and were already setting up when I arrived. They were friendly and did a nice job. Called me when completed and let me know everything was done and locked up. I appreciate the customer service!
I would like to thank Adam and his crew for the successful installation of our new windows. I enjoyed working with them from the start to the end. Not only was I presented with a detailled estimate, I also appreciated the follow-up communication, and timely notifications. Both were extremely hard working, while keeping the house as clean as possible, not to mention that they were very friendly and accommodating. People are also amazed when I tell them that they replaced all six windows in one day. You’ve got a good team working which is pretty rare here in Anchorage and I will gladly recommend Neighbors Windows & Doors!
I just wanted to write and say thank you for your help in getting my windows done in my rental unit. My tenants are very pleased thus far, and my wife is super jealous that we haven’t done windows in our unit yet. I was already recommending you before the install happened, but I had friends asking “who did your windows” on my Facebook almost immediately after I posted photos. From the measure, to the bid, to the final measure, and all the little things inbetween that I requested, you delivered quickly, helpfully, and willingly. I always felt that you were happy to help and to respond to my inquiries. And the windows and trim work look great. We’ll definitely be working together in the future.
Skip & JoAnn Cothran
Steve, just wanted to say thank you to Neighbors for the amazing install job your two guys did on our house. The doors and windows are beautiful! The installers were professional, courteous and very kind. Not only did they not mind my watching their activities, but answered all my “girl-type” questions that I am sure they have had to answer a million times before. We have already recommended your company to several people and we hope they have the opportunity to use you.
Thank you again!
Hi Steve – now that this year’s window project is done – I wanted to thank you and your employees for a well done job. I want to compliment Derek and Jim on their fine work – especially on the difficult large front windows! In addition, I appreciate the woodworking skills that were put into the shelf over the kitchen window and the extra effort they went to to make sure the gap between the base of the window and the top of the back splash was finished correctly. They are hard workers with a strong attention to detail and I appreciate their work on this job. Enjoy the rest of your summer and the project in Nome – maybe you’ll have better weather there then here! I expect we’ll see you again next summer on another round of windows – Thanks again.
Your guys were FABULOUS. They showed up when they said they would and stayed hard at work all day. They were always extremely polite and friendly. They were also very considerate and patient of the fact that we had animals in the house, making sure doors were closed quickly and giving the dogs a chance to get to know them a little. The rooms and windows were left clean. Because they stored items in the garage over night, they even swept the garage floor before they left. I have already recommended your company to a couple of people that are interested in having their windows replaced. Your team is professional to work with and the workmanship speaks for itself.
After my first installation my carpet was cleaner than beforehand. The install crew are fun to have here doing installs. After install it would be hard to tell anything was done if you didn’t notice the new windows! A great job by all and I recommend your company and products to anyone I hear that needs window and doors!
I love our windows! I am very happy we chose neighbors over everyone else, our associate and installers were very friendly and knowledgeable. You can tell they take pride in their work and it’s not ‘just another job’. I will not hesitate to recommend Neighbors Windows & Doors to anyone who is looking for windows and installation.
Working with you was great, I wish all our jobs were this good.
Estimate was on and accurate.
Sales process was on and accurate.
Installation was on and accurate.
You and your crew did a great job.
You came in and looked at the job and measured everything right.
Your crew came in and did a clean removal of old windows and inserted the new windows right.
Once again thank you for making this job so easy on me.
The crew made sure to wear clean shoes inside the house. They were very professional when having conversations with themselves and also with me. The crew made every effort to keep the job site clean so there was no clean up for me to do when the job was finished. The windows look great and also work great. Glad to have new windows and look forward to replacing more windows in the near future.
Each time they kept an appointment to provide a free estimate on total cost for materials and labor for each of the jobs. They coordinated closely with me regarding the preparation of the windows and the time frame for delivery for installation. Finally for each of the three jobs they arrived to do the work at the appointed day/time and completed the job in an efficient, thorough manner with careful attention to avoiding damage to interior or exterior walls, plantings or furniture. They completed each job within the projected timeframe, in a thorough and careful manner, with excellent attention to detail and to exacting standards.
The only mistake in this transaction was mine. I did not replace all the windows in my house the first time. Two windows had been replaced by the previous owner and I thought that these were O.K. After getting the rest of my window replaced by Neighbors Windows & Doors, the two that I had not replace paled in comparison. (The first round of installation was in 2010.) I called Steve and got the last two replace and could not be happier. Steve and his crew are prompt and professional. I recommend them whenever I can. I even did so to a new neighbor today that is just starting his energy upgrade. These windows were not cheap but quality materials and workmanship rarely is. If you can afford the best, you will not be disappointed with windows professionally installed by Neighbors Windows and Doors.
I wasn’t all that happy with the first encounter I had from Neighbors, however, after seeing my input on Angie’s List, Steve called me immediately to find out what happened and asked for a second chance. The second impression was much better than the first. He took his time to explain the different options and explain the differences in cost. I was kept up to date with the order status and installation was scheduled quickly once everything was in. The installers were friendly, neat and clean and ensured everything was good to go before leaving. They also took the time to show me how things worked and let me know that they will come out and readjust the door, if needed, when the season changes. I am very pleased that I gave them a second opportunity.